RETURN & REFUND POLICY 

RETURNS

Our policy lasts 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

To return your product, mail your product to:

John Jenkins GSM International Inc. 7110 Brookshire Drive Dallas, Texas 75230. If you receive a refund, the cost of return shipping will be deducted from your refund.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received it and if the refund is accepted or denied. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within several days. 

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@trampolinesinground.com and send your item to:

 

John Jenkins
7110 Brookshire Drive
Dallas, Texas 75230

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2023 © GSM International, Inc.