SHIPPING POLICY  

PROCESSING TIME 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Trampolinesinground.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

SHIPPING METHOD AND COST & ESTIMATED DELIVERY TIME

- FedEx Standard 3-5 business days free

- FedEx Two Days 2 business days $12.95

- FedEx Overnight *1-2 business days $19.95

 

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

DAMAGES

Trampolinesinground.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING

At this time, we do not ship outside of the United States. Sorry for any inconvenience. ​

CUSTOMS, DUTIES, AND TAXES

Trampolinesinground.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

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