Frequently Asked Questions

How do I schedule my inground trampoline installation?

Once you've completed your installation package purchase, you'll be contacted by the Trampolines Inground installation team to find the best date for you. Please note, we will make every effort to accomodate your requests, but dates are filled on a first come, first serve basis.

As part of our installation process, we always contact your state's Blue Stakes service which will come and mark your property for any utility lines (gas, water, electricity, etc.). This is an essential service to ensuring a safe installation.

How long does the installation take?

A typical installation is done in less than a full day's work. Our goal is to start in the morning and to complete the installation in the same day. That way to you can begin jumping and making backyard memories as soon as possible.

Do I need to be home during the day of installation?

Yes, we do require that an adult (18 years or older) residence of the home be onsite the day of the installation. The installation team will meet with you before the project starts and once the installation is completed.

Do I have to buy an inground trampoline installation package or can I install on my own?

No, you do not have to buy a trampoline installation package. We are happy to sell you an inground trampoline kit that you can install on your own, or with your own landscaper.

How long after the installation can I begin using our trampoline?

As soon as the installation is completed, you will have full access to your trampoline and can begin jumping immediately! There is no waiting required following the installation process.

Why are inground trampoline installation packages priced differently based on location?

Prices may vary slightly by state or regions. These variations are related to specific state expenses such as soil removal costs, etc. that change regionally.

How do the LED lights work and do they come with the installation?

The LED lights are a fantastic addition to any inground trampoline. They add a totally new nighttime experience for kids and have a big "cool" factor. There are 8 LED color selections allowing you change colors and have lots of family fun.

The lights run off standard 120V electricity. Most clients will run an extension chord from an exterior outlet on their house.

The LED light package is an additional cost, but the installation is free and easiest to do when the trampoline is being installed.

Do I need to put an Avyna In-Ground Trampoline in winter storage?

It depends on how deep does the snow gets where you are located. No trampoline should be loaded with an extreme weight of snow and ice. Ice forming below the snow and on the trampoline mat needs to be carefully removed. A thick, sharp piece of ice can cut the trampoline bed, so one should not jump on the trampoline until the ice is removed. If trampolines are traditionally stored during the winter where you are located, your Avyna Inground trampoline can be removed from its stakes by two people and carried to storage without dismantling it.

Is special drainage required to prevent water from pooling under the trampoline?

Special drainage is not required under your Avyna In-Ground Trampoline unless it is located in areas with extremely frequent rainfalls and on soil that drains poorly. In all installations, a bed of medium gravel, several inches deep will provide a better base than just soil alone. Be sure to maintain the minimum depth recommended with a little extra depth for safety.

If drainage is deemed necessary, a sump pump can easily be added to remove additional water.

Is a safety net sold with an Avyna In-Ground Trampoline?

Safety nets were designed to keep jumpers from falling from a 3-foot high platform above the ground. A major advantage of an in-ground trampoline is that there is no 9-foot high trampoline/net structure obstructing the view of a beautifully landscaped backyard garden area. Some reasons why our customers have purchased Safety Nets with their Avyna Inground trampoline have been because obstructions or hard surfaces were near the trampoline or because they have small children inside of the enclosure for control.
Avyna has an excellent Safety Net which can easily be installed with the original installation or later if one is deemed desirable.

What is the depth required for an Avyna In-Ground Trampoline?

Avyna recommends no less than 36 inches from the center of the jumping mat to the floor of the trampoline hole.

All Pro installation packages include gravel to help with drainage. In these instances, we will dig the hole deeper by 2-3 inches to allow for the gravel.

Does the ground have to be level to install an Avyna In-Ground Trampoline?

For safe jumping, the top-rails supporting the jumping surface of all trampolines must be set in a level plane. For above ground trampolines, placement of the legs defines how level the jumping surface is.

For Avyna Inground Trampolines, a minor sloping area can be adjusted with the depth to which the frame is set.

In all situations in extreme sloping areas, the area should be leveled before the excavation process. Your installation team will work with you to determine if additional excavation is needed and the associated cost.

What are the most important trampoline safety tips for a family to follow?

A few rules to always follow with your trampoline usage:

1. Buy a high-quality trampoline comprised of thick gage steel, and heavy duty safety pads.

2. Manufacturers always recommend jumping alone as this reduces the chance of individuals bumping into or falling on each other.

3. Always try to jump in the center of the mat.

4. If the mat, or springs are ever damaged, replace them immediately.

Should I buy an Avyna round or rectangular trampoline?

Both are great choices for you backyard. The shape often comes down to two factors: performance and backyard size/shape.

Round trampolines provide an excellent jumping area. Their shape tends to pull jumpers back to the middle where the jump mat provides the best performance.

Rectangle trampolines offer a more consistent bounce regardless of where a jumper is on the mat. Rectangle trampolines are more often used in sporting activities such as tumbling, gymnastics and cheerleading. More recently, other sports such as football and basketball have also started to use rectangle trampolines to help players improve jumping strength and coordination.

The additional factor for your trampoline choice may come down to the shape and size of your backyard. Rectangle trampolines fit nicely with geometric lines of a yard like fence lines or a round trampoline if you have curves.